You may return a new, unused Babuebaby Carrier in its original packaging within 5 days of receiving it in order to obtain a full refund, minus the original shipping fee (if applicable). The customer will also be responsible for the shipping cost in order to return the item to Babuebaby. If the original packaging is not returned with the product or is no longer in appropriate condition, an additional packaging fee of $10 will be subtracted from the amount being refunded. 

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Thank you so much for your compliance and understanding. Please contact us at anytime if you wish to return or exchange your carrier. 

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Happy babywearing!